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Terms and Conditions

Welcome to the Ravo (Alba Trading FZC) mobile application!

By using the Ravo (Alba Trading FZC) application, you confirm your acceptance of these terms and conditions. If you disagree with any part of these terms, please do not use the Ravo (Alba Trading FZC) application.

Definitions:

License

All intellectual property rights for material on Ravo (Alba Trading FZC) are owned by the Company or its licensors. These rights are reserved. Users may use Ravo (Alba Trading FZC) for personal purposes and as intended through the inherent functionality of the application.

Users must not:

User Responsibilities

Ravo (Alba Trading FZC) allows users to create profiles, verify their identity with Emirates ID, list items for auction, and bid on or purchase items.

Users confirm that:

Hyperlinking to Ravo (Alba Trading FZC)

For those interested in linking to the Ravo (Alba Trading FZC) application, please contact us directly for permission.

Nature of Service and Responsibility for Transactions:

Ravo (Alba Trading FZC) operates as a match-making service between buyers and sellers. It is important for users to understand that Ravo (Alba Trading FZC) does not buy or sell products directly. Consequently, Ravo (Alba Trading FZC) assumes no responsibility for any product defects or refunds related to transactions conducted through the platform. We strongly advise users to thoroughly check the quality of products prior to finalizing payment.

Furthermore, Ravo (Alba Trading FZC) does not handle payments for products listed on the platform. All transactions, including payments, are conducted directly between buyers and sellers. Users are responsible for ensuring the security and legitimacy of their transactions.

Content Liability

We are not responsible for content or items listed by users. Users agree to defend and indemnify us against all claims related to their listings or actions on Ravo (Alba Trading FZC).

Reservation of Rights

We reserve the right to amend these terms at any time. By continuing to use Ravo (Alba Trading FZC), users agree to adhere to these terms.

Disclaimer

To the extent permitted by UAE law, we exclude all representations and warranties relating to Ravo (Alba Trading FZC). We will not be liable for any indirect, consequential, or business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill.

This disclaimer will not:

Privacy Policy for Ravo (Alba Trading FZC)

At Ravo (Alba Trading FZC), safeguarding the privacy of our users is of utmost importance. This Privacy Policy outlines the types of information we collect and how we handle it. For further inquiries or additional information about our Privacy Policy, please contact us.

User Verification and Data Collection:

Ravo (Alba Trading FZC) is a platform designed for users aged 18 and above. During profile creation and verification, users might be asked to provide certain personal details, including but not limited to, name, email, mobile number, and Emirates ID. These details are vital for ensuring the credibility of our user base and for enhancing the security of transactions.

Log Files

Consistent with many digital applications, Ravo (Alba Trading FZC) uses log files. These logs might capture details like IP addresses, browser type, ISP, date/time stamps, referring/exit pages, and possibly click counts. This data, which is not linked to personally identifiable information, is utilized for trend analyses, app administration, user movement tracking within the app, and collecting broad demographic data.

Our Advertising Partners

Our app might collaborate with third-party advertisers, including but not limited to Google and Meta. These entities might use technologies such as cookies, JavaScript, and web beacons in their advertisements on Ravo (Alba Trading FZC), which can result in the automatic capture of your IP address. These technologies aid advertisers in gauging the efficacy of their campaigns and customizing ad content.

Note: Ravo (Alba Trading FZC) does not have control over or access to the cookies employed by third-party advertisers.

Third Party Privacy Policies:

Our Privacy Policy does not extend to external advertisers or websites. We advise you to familiarize yourself with the Privacy Policies of third-party ad servers for more intricate information, which should provide data-handling practices and opt-out instructions.

Children's Information

Ravo (Alba Trading FZC) is committed to the protection of minors on the internet. Our platform is not designed for and does not intentionally collect personal information from individuals under the age of 18. Parents or guardians who believe that their child (below 18) has provided us with personal information should contact us promptly. We pledge to take necessary actions to remove such data from our records.

Online Privacy Policy Only

This Privacy Policy pertains solely to our online operations and is relevant for app users concerning the data they share or gather on Ravo (Alba Trading FZC). This policy does not cover information amassed offline or through any other medium besides this app.

Consent

By using Ravo (Alba Trading FZC), you consent to our Privacy Policy and concur with its stipulations.